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Echofy

Setting up Echofy

Two sources today. Either one takes about five minutes, and you can connect both on the free plan, watching one channel and one repository at the same time.

Watches, records and answers

Connect your workspace

In the Echofy console, open Settings, then Sources, then Add to Slack. Slack shows you exactly what Echofy can see before you approve it.

Invite Echofy to a channel

In the channel you want watched, type the invite command below. Echofy only ever sees channels it has been invited to, so nothing is watched by accident.

/invite @Echofy

Let something come up twice

Echofy stays quiet the first time. When the same question is asked a second time in that channel, it drafts a short checklist and waits for you.

Approve it in the console

Open the Queue tab, read the draft, and approve or reject it. Nothing answers your team until you do.

Ask it anything it covers

Echofy answers only from approved checklists and cites the one it used. If nothing approved covers the question, it says so rather than guessing.

/ask how do I get staging access?

Every Slack command

You never have to remember these. Type /echofy in Slack and it prints the list with what each one does.

CommandWhat it does
/ask <question>Answers from approved checklists only, and cites the one it used.
/note_itStarts recording this channel into a document.
/note_endsStops recording and drafts the document. Echofy also wraps up after 10 quiet minutes.
/documentsLists the approved documents you are allowed to read in this channel.
/planShows which plan this workspace is on and what you have used.
/echofyLists every command, in Slack, whenever you forget one.

Recording a decision as a document

Some knowledge never repeats itself. It gets decided once, in one conversation, and then quietly lost. Point Echofy at that conversation instead of waiting for it to come round again.

  1. Type /note_it when the conversation starts. Everyone in the channel sees that recording began, because a tool that listens silently is a tool nobody trusts.
  2. Type /note_ends when you are done, or say nothing for ten minutes and Echofy closes it for you.
  3. Edit the draft in the Document Queue. It is a real editable document, not a transcript.
  4. Approve it. The PDF is rendered at that moment and frozen, so the copy your team reads is exactly the one that was signed off.

What the free plan covers

Check what you have used at any time with /plan in Slack, or on the billing tab in the console.

When nothing happens

Nothing happens when I post in a channel

Echofy is almost certainly not in that channel. Type /invite @Echofy there. An uninvited channel looks exactly like a quiet one.

Nothing happens in a repository

Check the Echofy GitHub App has access to it under Settings, Applications, Configure. A repository it cannot see sends nothing at all.

I posted twice and no draft appeared

Both have to be in the same channel or repository, and recognisably about the same thing. Two genuinely unrelated messages correctly produce nothing.

Echofy says it works in one channel only

That is the free plan. The first channel you speak in claims the slot, and you can move it any time from Settings, Sources, Watched channel.

A document will not open in a channel

Approved documents can be scoped to specific channels, so a backend runbook stays out of the frontend channel. Change the scope on the document's card in the console.